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CHANNEL 10
Are
You A Mr. Assertive Or A Mr. Aggressive?
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One of the most
essential skills needed in handling
people and situations is assertiveness. You are assertive if you are
clear in
letting others know about your expectations without any anxiety or
hesitation.
This is one area of development to be focused on when coaching
executives. Many
in management sectors confuse ‘assertiveness’ with
‘aggressiveness.’
What are some
of the differences between
assertiveness and aggressiveness?
If you are
assertiive you ask people of what you
want directly and openly. There is an air of reassurance and confident
around
you at all times. While you do ask for your wants and preferences, you
make
sure to respect other people’s rights and you do not expect
others to know what
is on your mind without expressing yourself.
If you are
aggressive you try to get what you
want in someway or the other and you may often cause bad feelings in
others.
You may resort to different tactics - request, beg, entice, persuade,
manipulate or threaten as your means to get what you want. In the
process you
do not respect other’s rights or feelings. You do not even
look into situations
that may get both sides what they want, such as win-win situations.
Aggressive
behavior might help one to achieve
immediate or short-term results but the longer outcome is a steady
decline in
performance due to unpopularity and non- cooperation from others who
are often
victims of aggressive or bullying behavior. With the result the
aggressive
person ends up being over stressed and depressed. Mr. Aggressive is
often not
supported by his colleagues and is therefore unable to reach his goals
in his
career.
Mr. Assertive
is able to lead, direct and
motivate without much of huff and puff. Since he already is clear about
what he
wants and is able to convince others without hurting their sentiments
and
feelings he is popular among employees and he gets good cooperation
from his
colleagues.
An assertive
person is able to give unequivocal
direction and leadership through his positive motivational messages to
his team
members. As a result he is able to achieve his goals sooner and rises
up the
corporate ladder easily.
Body language is an important factor of assertiveness. You could keep
the
following in mind if you would like to develop assertiveness:
A warm
smile or a friendly expression shows respect to your listener
Maintaining
eye contact shows that you are actively listening to the other person
A
relaxed and straight stance should be adopted during communications
Your
hands should be kept in an open position to show candidness.
Assertiveness
in appropriate situations is bound to win you friends
and supporters in your career and in society.
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